Buyers Beware! Autosave is a big scam!
We bought an extended warranty that was worthless, autosave will not pay for repairs needed. Repairs are covered under warranty! We have several certified mechanics to verify this.
Last July my daughter was getting ready for collage, she was leaving Illinois and traveling to Arizona. Right before she was to leave we went looking for a safe and reliable vehicle for her. After a couple of months of looking we decided on a 1998 dodge ram truck.
From: Gina's Auto Sales, MONEE, ILLINOIS.
What sold us was that the dealership And pamphlet states:
(Autosave is the leading engine & transmission product warranty supplier in the U.S. And Canada.
With autosave should you have an engine, transmission or water pump problem, help is only a phone call away!
Simply take your vehicle to an Ase-certified repair facility of your choice for repairs.
Autosave claims dept. Will work directly with that repair facility-wheather at home or on the road-to pay for repairs so you can get back to where ypo're going fast!
Autosave is backed by the largest underwriter of warranties in the world!
You made a good choice buying from our 5 year/100,000 mile engine, transmission product warranty to your vehicle, enjoy many carefree miles ahead!
What abounch of bull!)
Was told our concern about our daughter being so far from home and that we would like to send her away in a dependable vehicle.
They showed us the truck which they said is in very good condition and said this would be the most reliable vehicle for her they also stated that for an extra 1,500 dollars we could buy an extended warranty, Five years/100,000 miles engine & transmission from autosave they highly recommended autosave and told us how no matter what happens, our daughter would be in very good hands seeing we were worried about her being so far away from home.
So we purchased the truck along with the extended warranty, it took a big bite out of our finances but you cant put a price on your daughters well being.
Our daughter finished her first part of schooling in Arizona this may and left out for Oregon to continue her second half. She left Arizona on a Monday evening making her way to California.
A couple of hours on the road she pulled over to get gas and some snacks in Bythe, California. When she got back in her truck to continue her trip she notice the truck wasn't driving right so she pulled over in the middle of no where late at night and called us. When she explained to my husband the way her vehicle was acting he advised her to stay put and have her truck towed to the nearest town. Once there we had the truck looked at by a goodyear service center.
I faxed them the warranty and they said its a covered part but autosave is saying its not covered. Autosave will not standby what they sold us, my daughter is now 2,100 miles away stuck in a strange town since 5-23-06 waiting for her truck. They refuse to help. Giving us the run around.
If anyone has any info that we might be able to use please let me know.
Meanwhile i have reported them to nbc-5 investigating team, BBB & ILLINOIS ATTORNEY GENERAL
Marie
momence, Illinois
U.S.A.
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