This company lies to you and takes your money. Here is my story.
Ive been trying to purchase a tow truck for a while now, but my credit is not good, so finally early this year Juan (sales manager) from Tow Industries said he could help me if I would give him some money for a deposit to show the bank that how serious I was about getting a truck, I said ok give me some time and then my dad called to talk to him and per Juan he told my dad that if this loan did not go through then he would reverse his credit card of $500.
Supposebly I was approved but I never saw a contract or anything, then I asked Juan what is going on and he kept giving me the run around, so I then asked him to reverse my dads' credit card, he said he could not do that, I then asked him to try to finance a less expensive truck and he said once again ok, I'll let you what I can do, again he failed to contact me.
I kept getting the run around still no answer. Remember this has been going on least 3 months if not longer. I finally called to speak to Juans' supervisor (I forgot his name) and he said he would call me, I still have not received that call its been about 21/2 weeks. I then called Juan asked him to reverse the credit card and he said he would do it when he had a chance, not reversal yet.
So I decided to call and speak to Mark (he is the main owners son) and he gave me such a bad attitude and such unprofessional attitude that he was no help at all. He said he would call me back but he did not call me personally he had some other person call me to tell me that they where not going to reverse the credit card and that they contacted the c.C. Company to not reverse the charges and he gave me there attorneys phone #. So all in all my father and I are going to fight them for what they have to us.
Don't deal with them at all!!!
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