I purchased a used Ford taurus from this company in November 1998. I had it approx. 2 months & the transmission failed. I also discovered that they had fraudulantly put items on my purchase agreement that went to the lender that were not included on my car.
My salesperson misinformed me of these false items that were on my finance sheet & also the finance mgr stated that due to the finance company that I am dealing with that they would not finance the car if they do not believe that these items are on this car that I will have to put more money down.
I disclosed this to my finance company, Household Auto & they did nothing & I also reported this to the Sales Mgr of Superior Ford who never contacted me back.
About 6 months later I discovered that the motor was shot due to rust & had to have that replaced. I contacted the dealership several times about all of these problems & each time I was told that a manager would contact me. I even called up to the corporate office & made complaints & was blown off. To date I have spent from my pocket approx. $10460.00 on this vehicle which is a total lemmon.
I have made calls to every level of Superior ford & to the corporate office only to get blown off or no response.
I will never do buisness with this dealership or Ford Motor Company again.
I have come to find that they are a total ripoff & I will never recommend them to anyone on this earth.
Reginald
cedar hill, Texas
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