Complaint / Review
Autobody America
Body Shop Damaged Truck Hood and Billed for Painting

I took my truck to be repaired after I hit a deer. I only took it there because my insurance company said they would guarantee the work. They said the truck would be like it was before my accident.

Autobody America charged my insurance company for painting they did not do, and they put dings in my hood and sideswiped something with my truck. When confronted about the problem, they say there is no way they could have damaged my vehicle. They told my insurance company that I had told them I had 40 dings in my hood before the accident. My truck had been painted just 18 months prior to the accident, and everyone thought the truck was new.

Do not do business with any of the Autobody America locations.

Also, Allstate has refused to stand behind me in this process. When I pointed out to them that Autobody America charged for work it did not do, Allstate's rep said, "Oh, I will get that money back from them." They are not concerned with the customer as long as they have your money. Who cares?