I purchased a Crimestopper's car alarm from Dura Sound Security in Stratford, CT on 02/23/04. I paid $300 for the alarm. About a month after I purchased alarm the store was out of business & all of the business from that store was transferred to King Car Audio in New Canaan. A month after using the alarm my remotes for the alarm stopped working. I went to King Car Audio to see if they could fix the problem. They changed the battery in the remote. 2months later I had the same problem, so they changed the battery again. Finally, the 3rd time that the remote to the alarm stopped working
Getting the new remote helped for about 3 months, & then the alarm stopped working again. I finally went back to King Car Audio on 12/9/05, & explained to them that the alarm was still not working. They changed the battery again & the alarm stopped working the next day.
I went back on 12/17/05 & I was told I had two choices they could remove the whole system from my car & send it back to Crimestoppers or I could pay an additional $100 & they would upgrade me to a $550 alarm (Astra 4000RS-2W Series) as a courtesy. I did not want to be with an alarm because I have an Acura Integra which is the number one stolen car in my area. I argued that I haven't have the alarm work for the whole time I had it, & I felt they should upgrade me for free, & they refused. I finally opted for the $100 upgrade even though I was not comfortable with it. I get the new alarm put in, & I check online to see if the value of the alarm was really $550 I searched the net & found out it was $100 alarm. I have now paid $400 for a $100 alarm. The Astra 4000RS alarm has the remote start as an option, but they told me if I wanted that option activated I would have to pay more for the alarm. I opted not to activate that option, because I was just happy to have an alarm on my car that worked.
I have wasted a lot of time and money trying to get an alarm that works. I want the $300 I orginially paid for the first alarm back.
0 comments