I purchased the Warranty for my car in April of this year. Took my car into the shop to get it fixed. The service department called to get a claim number they were told that was not covered. I had another warranty still in effect and they paid it. I turned around and called and got some rude kid in claims said thats not covered, I told him thats what I expected. I called back and cancelled my policy, I was told I would have to wait at least 30 days before I would find out if I would get any of my money back.
I was informed after waiting that time that I was not going to get back any money because I turned in a claim (that was not paid) and that it was over 30 days old. Of course it was over 30 days they make you wait 30 days before your warranty goes into effect. I told them that was bull. I wrote them an e mail and told them I was turning them over to the Attorney Generals office, they called me back with in a hour later telling me if I would tell the AG that the matter was taken care of they were refunding me all my monies back because my contact was never signed on the computer so it was not valid. Still waiting for my money back. This company should not be allowed to do any business at all in Ohio or any other state for that matter. I also contacted people that are affilated with Terry Bradshaw to let him know what kinf of company he was backing.
Penny
APACHE JUNCTION, Arizona
U.S.A.
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