I phoned Triad to make a payment on my car loan in July. At that time the representative explained that I could set up August, September and October payments in advance. To this I said, "My only concern is that you take all three months out in one lump sum. Can you guarantee that only ONE payment will be taken out for each respective month? To which the representative answered, "Oh absolutely. We will be debiting your bank account for August payment on August 10; your September payment on September 10; and your October payment on October 10." I responded with, "I trust then, that there will be no erroneous debits or double-debits?" She again reassured me that this type of mistake is not made with Triad Financial.
On Friday, August 12 I was denied money from my account (an account I had just deposited $530.00 dollars into the day before). The ATM ticket reflected a balance of -27 CENTS! I rushed home to my computer to check my online banking. To my outrage, an automatic debit WAS, IN FACT, fraudulently taken from my account on August 11. This was just one day AFTER the same amount was taken out the day before. Just as I had instructed Triad NOT to do, and was ASSURED BY THEM that they WOULD NOT DO... They DID. Two payments were withdrawn from my account in the same month.
Had I not "enlighted" the representative to the fact that my boyfriend of three years was an attorney who specializes in Class Action law suits, I doubt they would have even spoken to me. I still await a check, however, am not even remotely impressed by the way this entire ordeal has transpired. I believe Triad does this to good, unsuspecting victems when those in default of their payments do not make said payments. This is more than likely a common practice used by Triad to cover their financial behinds when bills are due on their end. Not everybody dates an attorney, and I would imagine THIS is exactly what Triad counts on in their DEPLORABLE business practice. Well, I'm armed to the tooth... Anybody wishing to jump on the bandwagon, I'd love to hear from you.
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