I made a reservation with U-Haul in Danbury two weeks in advance for a 17 feet truck.
The night before my move they called me to let me know that they did not have any trucks available in Danbury and I had to drive almost 30 miles away to pick up a smaller truck, or take a smaller truck.
Some of my furniture did not fit in the 14 feet truck, and I had to leave it behind and pick it up later. I will be charged a fine by my landlord for "delaying the move-out day" out of my deposit.
U-Haul did not give me any discounts for not giving me the truck that I reserved, nor the gas that I had to spend, and on top of that they were extremely rude.
Do not use U-Haul, try one of their competitors.
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