Usacomplaints.com » Cars & Transport » Complaint / Review: Steve Westphal Used Car Factory - Ripoff sold an unsafe vehicle, not cooperative, evasive. #129639

Complaint / Review
Steve Westphal Used Car Factory
Ripoff sold an unsafe vehicle, not cooperative, evasive

Bought a 96 Corvette from Westphals Auto Showcase in Punta Gorda.

Vehicle had massive oil leaks, didn't see this till two days after picking car up. My wife made contact with F&I person, he explained it was the weekend couldn't do anything about it till the repair facility was available. He told her to have me call on Monday. Called on Monday talked to F&I person, explained the oil leak was massive, asked why his repair facilty didn't report this and what could we do about it. He was going to check with repair facility and call me back. He never did. I called several times asking for him and just got ignored or excuses he wasn't free to talk.

Underside of vehicle was covered with oil, could have caught on fire. I took it to a repair facility that I knew could work on LT1 engines. The estimate came to 3000 dollars and I was told the engine had at least 7 quarts of oil in it. It is a 5 qt capacity!!! The oil blew the seals out of the engine resulting in a major seal up at my expense. I also was without the car for a month.

WARNING... Don't sign the "AS IS" until you had the vehicle checked out!!!

I contacted the credit card co. To put the down payment in dispute, they couldn't help me because of the "AS IS". I contaced the loan co. They couldn't either, same reason.

Went to pick up the 96 Vette, the person that worked on the vehicle told me it had been in an accident. He had problems putting the front end back on because of that.
Summary... Westphals made the Vette buying experience a total disaster! Selling an unsafe car, that should never happen. No matter how smart this F&I person thinks he may be, word of mouth is very effective, and I have a big mouth.

REMEMBER!!! Be selective where you buy and watch for that "AS IS" paper!!! Very Disappointed


Offender: Steve Westphal Used Car Factory

Country: USA   State: Florida   City: Cape Coral
Address: 2607 Del Prado Blvd
Phone: 2394587469

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google