Complaint / review text:
Sterling automotive has got to be the absolute worst place to go to have your car repaired! I took my toyota truck there to have a new exhaust system put on it and paid $250.00 for it.
When i went back to pick my truck up it looked fine but one thing that i noticed was on the receipt they charged me $60.00 for a stainless steel exhaust tip which wasn't true.
Also after about a week later i noticed that there was an exhaust leak and so i went back and attempted to talk with the owner who thinks he knows all there is to know about cars and he was extremely rude to me.
I was blown away! I couldnt believe I was treated that way so I never went back. Well about two months later my brother went there which i told him not to because of my experience but he did because he was told that they knew what was wrong with his check engine light.
So they "supposedly fixed it" he picked it up later that night and the check engine light was still on! So being the protective big brother that i am i went back in there with him the next day to get some answers!
What happened next was amazing! The owner "Mr. Know it all" is what i call him! Said well we fixed what the computer said was wrong with it there must be something else.
So if you came in and gave me a bunch of money and said fix everything thats wrong with my car i would have but you didnt!
My brother asked why he had paid $300.00 dollars and his car still hadnt been fixed.
Mr. Know it all then got really mad and raised his voice leaned forward and in my brother face said obviously you dont know anything about cars do you it took everything i had to not go off on this guy!
Eventually he told us to leave cause we were wasting his time I was furious and couldnt believe the way were treated I hope they go down and go down hard!!!