Complaint / review text:
JM&A Group / Fidelity Warranty Services, Inc.
I purchased a new 2013 VW Passat TDI in August of 2013. The dealership sold me a 7 year/100, 000 mi. extended warrenty in the amount of $2599.00 from JM&A Group. Since the diesel gate issue that VW has been charged and convicted of in the US courts they are going to purchase my Passat back from me. I called JM&A about a refund for the remainig amount due from the warrant and was given a figure of $1254.74 approximately 49% of the amout I payed for the coverage? Their reasoning is that you are paying for a 7 yr. extended warrant and that I am already into it for 3 yrs. and 7 months. I asked them what they covered for the first 3 yrs. that Volkswagen did not and they said towing and car rental. I have that with my insurance company already. If I had known this is the way they opperated I would have waited until the Volkswagen warranty expired and then purchase an extended warranty.
This would be like buying an insurance policy for your car and then going out and buying an other one that you don't use!
Be very cautious when purchasing from this company you could be paying for a warranty that you already have with your new car purchase.