I was invovled in a hit and run in downtown Charleston, and had body damage to my vehicle behind my rare passanger tire (right side of vehicle). I had my vehicle towed to Maaco the following day, and from that point on, hell.
The woman by the name of Keshia could not give me an estimate. She told me that my vehicle had to be sent to there shop next store, never implying that it was another company not affiliated with Maaco. It took several days to get an estimate on the vehicle, and they lied of multiable occassions telling me when my vehicle would be ready.
When I finally got my vehicle more than two weeks later. Keshia told my sister my vehicle was at Firestone next to there shop when we went to pick it up. Which I never authorized Firestone directly to work on my vehicle. All of my calls were made directly to Maaco during the whole period my car was being service.
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