I went to Qdoba Mexican Grill located at a small food court mall near the IUPUI campus on Sat. 3/6. This was for a quick take-out for dinner since I had a busy day, and didn't have time to make dinner that night. This is not the first time I've had rude, cold, unprofessional service from these idiots who make burritos and tacos at Qdoba mexican grill here at the IUPUI branch. I have also sent many letters of complaints and email notices to the company in the past, but nobody gave a damn to respond to my complaints.
I went there Saturday night to order a ground beef burrito. The mexican guy at the counter thought I didn't speak English and was unprofessional in steaming the burrito wrap. He simply tossed my burrito wrap into the steamer and took it out and flung it onto the counter. Then he dumped ground beef hamburger onto the wrap as if he was dumping trash into a dumpster. This guy probably thinks that he still lives in mexico and can act trashy and unprofessional like many mexicans do. Uh no, he's living in the US.
The burrito is then taken down the line to another idiot who also acts cocky, unrprofessional and mean towards me. I told him to take off a certain amount of ground beef because I didn't like how the previous guy slapped/dumped the hamburger onto the burrito wrap. He then said "what? There's nothing wrong with that!" Then I told him again that it was dirty looking hamburger, and then he finally obliged.
He then asked me what kind of salsa I wanted. I told him in plain English that I wanted the mild salsa. Then he said "What? Whachu like?" Damn, I swear these workers need to learn some English comprehension before they work at these establishment. Anyhow, I told him three f—king times that I wanted the mild salsa. Then I had to POINT to the salsa I wanted in order for this guy to dump that crap onto my burrito wrap.
Whenever I go to this Qdoba joint, I always get bad vibes, rude treatment, cold service and treated like a dog. I have been to this Qdoba three times in the past, and all the three times I've been there, I have had rude service from these mexican immigrants. I will never go back there, and would not recommend this Qdoba to any of my friends and relatives.
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