Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Wyndham Oceanfront - Terrible experience. #514479

Complaint / Review
Wyndham Oceanfront
Terrible experience

I arranged my Wedding Receiption in the Scan Club Ocean Grille in 03-09 in the Wyndham Beachfront. The cafe mentioned every detail, selection including a DJ. There have been a clash using the day for July 27th therefore we transformed it to June 13th. Not a problem simply moved it-up.

I ensured that there could be no additional issues and was guaranteed that anything was good. I'd my receiption cards produced out and shipped out the invivations and receiption cards in April.

I met using the new supervisor on 5-29 and required the DJ to determine the area and also to provide her my selection choice figures for the sit down meal receiption. I expected her concerning the the deposit and was informed she'd provide the whole, that she didn't require a deposit. Again I inquired if anything was good. I had been informed again, not a problem we'd utilized the tables which were within the space rather than the large roundtables. The DJ might have space and we're able to still see-the watch in the glass doors.

I called her again on 6-5 to obtain the sum total. I had been informed that she'd need to get back with me using the numbers. She named later that evening and explained that because it was within the resurtant that I really could not need a DJ, nevertheless the Revenue Director might named me and he or she might place people into among the party areas. An ordinary space no ocean-view whatsoever.

I called the Revenue Director Sunday and he or she explained that she was so sorry for that information. I transpired there and spoke towards the Revenue Representative and was informed the Revenue Director had quit and he or she had provided him a few of the information on the mix-up. I had been informed the space have been over-arranged again which for 41 people who the area could be too little. I quit and named the Revenue Director to depart a voicemail and he or she accumulates the telephone. I told her that I had been there and was informed, she'd previously quit. She stated that she was waiting on me. We've a gathering put up for 06-08 at 5:30 PM.

Just how can they manage with this specific only 8 times from the marriage??? Easily needed a meal space, I'd of went that path. I needed a oceanview with water and mud.

I'm finally marrying the person that existed next door from me 36 years back. This wedding was to be always a fantasy become a reality, all of the ideas were end and today it's being a headache because of unprofessional people. Please support!

Just how can an area be over-arranged again, after I transpired there having a DJ on 5-29 and was informed that people will be the only types about the routine. The receiption is from 2PM - 5PM, that's not the standard eating period.

I couldn't think that they might simply contact and stop all of the wedding receiption plans simply 8 nights absent.


Offender: Wyndham Oceanfront

Country: USA
Site:

Category: Cafes, Bars, Restaurants

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