Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Pizza Hut - Work enviroment, sucks. Abused by 4 different management teams. #3397

Complaint / Review
Pizza Hut
Work enviroment, sucks. Abused by 4 different management teams

I quit Pizza Hut today. Yeap, anyone notice how I avoided mentioned my employeer? Well, it was Pizza Hut. I have years of being "shit on" adding up to today, the straw that broke the camels back.*Background, reasons I wanted to quit -Wage, 5.35 after 5! Years or loyal service -Abuse, I have been abused by 4 different management teams -Lack of respect, current management team does not respect the drivers -Work enviroment, sucks. Need I say more? It has consistantly got worseRecently, new management came into our store. Our new manager speaks down upon the employees. He speaks to us VERY condescendadly. I have worked there for 5 f*cking years, and I find myself asking him what he is doing So, this final attack and misrepresentation pushes me over the edge. I let loose and let it flow: "I cant believe this crap! I do what is in the best interest of us and the customer, and you turn it around as if Im trying to sabatoge the whole operation! You make it sound like what I did was malitious, while my mear attempt was to nip any sorta verbal aggravation/confrontation with the customer BEFORE it happens! I've described that already, and yet you either refuse to hear what Im saying, and understand WHY I did what I did, or else you understand and your jsut being a jerk! Your not a delivery driver, you dont know the crap we gotta deal with while on foreign land with irrate people! Its HELLA different then what you deal with on the fone! On the fone they become superman. When dealing with you in person inside the store, you may be uncomfortable, but it still doesnt compare with being on someones front porch, at a torn down trailor "house", in the middle of no-where at night, with a pissed off irrate customer! You're not gonna have someone threaten you in your own store! But dont think that shit doesnt happen out on the street! Matter of fact, a GOOD MANAGER would support his driver in this instance. He neutralized any situation which might threaten his personal safety. I never pushed the customer to bitch you out. This was done on her own volition. Its insane to argue that its better for us to put OUR asses LITTERALLY on the line, rather then allow someone inside the store to deal with someone over a harmless fone! I didnt care WHO has to deal with the person on the fone... It doenst matter. Hell, if I were there I'd deal with the guy myself, without a worry in the world. But you misrepresent what I did as malitious, while I did it for what, on spur of the moment, seemed to be the best "out" to the situation. It was polite and hurt no one. The only reason we are here is because you basically called the customer a LIER, to which she was offended and took offense to your insenuations.in truth you were right, but it didnt matter. What I told her was nothing mroe then a white lie. What really pisses me off is your refusal to accept, HELL, to *SEE* my point of view in this circumstant. You come in here and you seperate youself from the other employees, you ignore thier needs and desires, and speak down upon them! Yet you expect ME to be a "team player". You dont know the meaning of the word! Matter of fact, if you cant treat me with a little bit of respect, then I cant do the same for you. I cant, and I wont for someone who treats me that way. So if thats the way your gonna be about things, then Im quiting. Dont schedule me anymore. As soon as this schedule is up, cash in my vacation hours as I refuse to work for you." That wraps up and ends the meeting. As Im walking back to the store, he tells me that I dont "need to" fulfil the rest of my schedule. I can go ahead and not work them. So, I tell him thats what I'll do. He then mentions that I can go ahead and leave now if I want to. I tell him thats fine with me, and I leave. As I was leaving, I told a co-worker that I had quit and that the catalyst for this was being written up over "the upside down pizza thing". He is shocked and tells me to file a grievance. I tell him that I dont want to, I wanted to quit anyways. He then says "Well, do it for principle then!". Which, im not sure I can. I wasnt fired, I quit. It can be argued that I was pushed to quit by unfair working requirements/conditions, but I dont really want to push it. Needless to say, it wasnt the particular inverted pizza that caused me to quit, this was the cap on a culmination of shitty scenerios which dropped right on my head. Anyhows, thanks for taking the time to read this. I still intend to be active here. 1/2 a decade of pizza slinging sticks with me. Im not gonna abandon it. Hell, I COULD be delivering pizzas for another business tommorow evening if I wanted to. If there is one thing I can say honestly about this... You have NO future with Pizza Hut. What you make the first day you work there is what you'll make the last day you work there. I woulda quit earlier, unfortunately its enough to make it VERY hard to quit.By David Griffith


Offender: Pizza Hut

Country: USA   State: Nationwide

Category: Cafes, Bars, Restaurants

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