Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Dairy Queen - Poor quality, long wait, rude employees. #314556

Complaint / Review
Dairy Queen
Poor quality, long wait, rude employees

I experienced the Dairy Double drive-thru at about 5:30 pm on July 16th to put an order for my loved ones. No automobiles were in front of me in the screen so when I went round the building it didn't be seemingly hectic inside. Actually, I observed a lady worker outside speaking on her mobile phone. I waited in the audio for around two moments until a ladies voice declared that it'd be considered a few more moments and also to go over the selection. I informed her that I currently had a summary of what I desired but I Would wait. Six units approved by prior to the lady explained togo forward with my purchase. She had been really rude when I put my purchase by speeding me and requesting me, repeatedly again, if my purchase was total. She seemed frustrated that I had been actually there. Our purchase contains three combinationis, two children foods, and three moderate blizzards, totaling a bit more than $40. After putting my purchase I ripped as much as the screen.

The shop did not appear understaffed; I observed workers standing around inside kidding and never doing something. Five more moments approved by before a brief woman having a large amount of acne emerged to the screen to consider my income. She attempted to cost me $10 significantly more than she stated in the audio. After I questioned her about this she got smart and mentioned that she understands just how to consider an order. I informed her again that she was incorrect also it was ultimately decided that she twice charged me on the combination along with a blizzard. She altered the sum total but didn't actually apologize. I waited nearly FIVE more moments for my purchase so when it arrived exactly the same woman virtually put it in my own experience. The chips were chilly and also the blizzards were burning.By this time around I had been mad and required to determine a supervisor. I also desired to understand this woman's title. She stated used to donot have to know her title which she WAS a supervisor. I noticed among the additional workers contact her "Cher". I had been in a rush to obtain property to my starving household as well as in no feeling to hold around and claim, and so I simply requested to obtain some new chips and blizzards which werenot dissolved, that we eventually got. I went home and after eating named the shop to obtain the dog owneris info and so I might record a criticism. Exactly the same woman, "Cher", responded the telephone after which hung-up on me.

I am 42 yrs old and I've NEVER been handled like this before. Dairy Queen has dropped my company once as well as for all.


Offender: Dairy Queen

Country: USA   State: Florida   City: New Port Richey

Category: Cafes, Bars, Restaurants

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