Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Dunkin Donuts - Reduced client therapy. #193629

Complaint / Review
Dunkin Donuts
Reduced client therapy

I visited Odenton region visiting with my buddy on October 16. And that I quit between 9:30 thru 10:00am at by Dunkin Donuts drive-thru for 2 big coffees. I offered one 20-dollar bill towards the casher, and he or she just offered me $6. Xx back again to me, and so I informed casher that I about this, then she was informing me that I just offered her 10-dollar bill, obviously her punched in 10 bucks, she instructed my to draw my vehicle aside. Subsequently couple of minutes wishes me to depart my contact range and she arrived, after which she'll I would like to know if she's incorrect I will return anytime. I went home and contact the store-manager, the manager informed me the cashier set the cash directly into right location, this is actually the issue bother me, the manager wasn't stay beside her, just how can he explained she's right, and he likewise informing me some client usually believe they're right. He explained the cabinet ca n't be counted by him today, they had a need to follow the program, they examine the cabinet at 2:00 pm, and I will be called by him for outcome. He named me again around near two, and believed to me they currently check the cabinet and there's just additional $4 in pull not $10, he explained he is able to check the videotape to check on, he named me back and stated cannot find something to evidence but he'll spend $10 back again to me and that I may visit tomorrow.

I took place there today about at 9:40, the team explained that supervisor won't maintain at midday, she stated the cabinet was proper recently, I informed her the tale, and return morning. They were told by me I am returning I quit telephone number, my title and tackle and have them deliver me a check, team stated she'll allow him contact me. Nothing has been gotten by me from their website.

I criticism this isn't for only 10 dollars, is how they handle client and do not attempt to result the issue.

Szu


Offender: Dunkin Donuts

Country: USA

Category: Cafes, Bars, Restaurants

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