The incident in this report happened a little over seven years ago [December 11,1998 to be exact]. What inspired me to write about it is the growing number of restaurants that simply seem to not care about the sanitation conditions of their facilities. I have even noticed quite a few reports about Pizza Hut on usacomplaints.com, some even regarding the sanitation conditions of other Pizza Hut facilities.
On December 11,1998, I was taken out to the local Pizza Hut by my niece and her boyfriend [at the time] for my birthday. We ordered two pizzas. We received them with no problems. We even ate over half of the two pizzas. While eating, we noticed on a couple occasions that ants were crawling on the table. We killed the couple of ants and thought nothing of it. After all, it was raining outsize and it's not uncommon to see ants heading for dryer ground.
Well, my niece thought she had seen one of the ants crawl under the pizza. Her boyfriend and I lifted the pizza up to see. Fortunately, not ants had crawled under the pizza. However, we did notice that there were quite a few ants baked in to the bottom of the pizza.
It seems as if the ants had gotten in the dough that they store in the coolers. We notified the person serving us. The lady apologized and told us we didn't have to pay for the meal [I feel it was the least they could do]. She also offered us access to the salad bar for free.
I am reminded of this incident every birthday I have [since it the date of my birthday the incident happened]. Over a year ago I had decided to e-mail Pizza Hut about the incident. Just to let them know how I felt. I never received a response. So, I decided to send a letter to their office listed on the website [the same address listed as their corporate office]. Never received a response via postal mail either.
I then decided to look them up on usacomplaints.com. There are nine pages of complaints listed about Pizza Hut on usacomplaints.com. Ranging from sanitation conditions to various locations ripping off customers. It was even mentioned in a couple complaints that Pizza Hut never responded. Seeing as I never received a response, I was not surprised when I read this.
Since the incident, I have not eaten Pizza Hut pizza, no matter what location it is from. Now that I see Pizza Hut seems to not care in the least bit about the sanitization of their locations or the unethical business practices of the locations that allegedly ripped people off, I have decided to post my own issue on the Internet. Mainly warning people of the sanitization issues, especially anyone in my local area that might eat at the Morgan City Pizza Hut.
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