Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Tokyo Fro s - Doesn t Honor Entertainment Book Coupon Even though they are advertising in the Ent Book and they told me after I had ordered. #146967

Complaint / Review
Tokyo Fro's
Doesn't Honor Entertainment Book Coupon Even though they are advertising in the Ent Book and they told me after I had ordered

Every year I purchase an Entertainment Book. And every year I frequent many of the businesses that take the time to advertise in the book and offer great discounts.

On Friday, Dec. 16, I tried to use a coupon at Tokyo Fro's on Fair Oaks Blvd. And the waiter said: "We don't take those on Friday night."

I said: "But your adverstisement says the coupon is good every night."

He countered with: "Actually, we really didn't want to be in the book, but the people at Entertainment Book put us in there anyway."

First of all, that is not true. Companies pay for inclusion in the popular book — especially those with 2-page glossy photos ads.

The truth is the place is under new management and they inherited the Entertainment Book ad.instead of honoring what could amount to 200 users in a 12-month period they are turning down their customers.

Not that my business will make or break this company, but I won't return. Too many decent sushi restaurants exist in this town to give my business to someone who won't honor their advertising.

Furthermore, how hard is it to post a large sign in the door that says: Entertainment Book not accepted?


Offender: Tokyo Fro's

Country: USA   State: California   City: Sacramento
Address: 2224 Fair Oaks Blvd
Phone: 9166481115

Category: Cafes, Bars, Restaurants

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