Complaint / Review
Wells Fargo Bank
Largest Items Processed First Causing Three Overdraft Fees

I've had two recent episodes with Wells Fargo in which I ended up paying exorbitant OD charges because their policy is to put through the largest items first.

For instance, in both my cases three items came in in one day, I had sufficient balance to cover two of them, but by automatically putting through the largest item first, the account overdrew and I was charged overdraft fees for all three items. Even though two of those items would have cleared if they'd been put through first! We're talking $33 overdraft charges on probably $7 items!

When I called to complain they had the audacity to tell me that they polled their customers and were told customers would prefer that large items go in first... Please, even if I believed that, it defies logic unless you're out to rake in fees! How can this practice not be considered predatory?

Signed, another fan of Wells Fargo and all banking behemoths