Usacomplaints.com » Business & Finance » Complaint / Review: Hudson Valley Federal Credit Union - Ank erro. #958158

Complaint / Review
Hudson Valley Federal Credit Union
Ank erro

I've my mortgage, automobile loan, and charge card using the HVFCU. I've usually settled my mortgage and automobile loan. I had been unemployed to get a time period in early 2012 I obtained behind on my charge card fee. On August 29th I went in to the Hopewell Department and individually talked having a lender consultant called Kimberley, I recommended her I'd banked in An Easy IRA on Wednesday of this week and was likely to get the cost via check from the following Friday or Wednesday, I visited inform her I'd instantly be cashing the check so that as quickly because it removed I'd have the ability to provide the consideration present. I had been unsure just how long the check might try obvious but that I wished to pay for by June 7 but in the very newest it'd be the 10th. She created some records on my consideration and recommended me that anything was good. I had been never educated my automobile was in risk to be reposed.

On Saturday morning June 8, at 12:30am 2 males turned up at my doorstep knocking on my door getting my whole household (my kids are 6,3, and 1). THey required my secrets because they have there been to repose my automobile. Understanding my automobile was settled up to now I understood it had been an error. They males didn't care. They insisted I provide them with the secrets to be able to abandon spending a flatbed charge and that I might correct points out using the lender within the morning and that I could easily get my vehicle in the day. Having never experienced this kind of scenario used to do not understand what to complete, my partner explained to provide them my secrets and we'd correct it out each morning.

At 9:00 once the lender exposed I achieved using the associate department supervisor who examined my balances and discovered yes my vehicle was settled up to now but my charge card was behind. She observed and browse the mentioned Kimberley created about my try to provide my account present. SHe recommended me the mistake was that Kimberley never informed the selection division and also the automobile shouldn't have already been reposed. She apologized offered me $50 for that gasoline nevertheless when she named the organization to come back my vehicle, these were shut and wouldn't examine the return until Friday.

Our kids needed to skip their CCD class (spiritual training course) and dancing class since I didn't possess a car that my kids might properly experience in. I'd to pay for anyone to pickmeup for function and provide me house in addition to creating preparations to obtain my kids to and from college and daycare.

This problem caused me severe discomfort and suffering. Our automobile wasn't delivered to my ownership until Monday September 10 AT 8:30PM. It was the toughest connection with my entire life. I don't realize why never was previously I told my automobile was attached to my charge card which I had been never educated my automobile was near to a foreclosure phase.including after I went into the department to go over my bill having a department agent.


Offender: Hudson Valley Federal Credit Union

Country: USA   State: New York   City: Hopewell Junction

Category: Business & Finance

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