On may 21 I ordered a pair of tanzanite earrings, was promised I would have them by June 7th bday... Followed up 2times said they were backlogged so in July I finally canceled the order and in august They sent them to me even though order was canceled and I was charged. I sent them back they received them and have been calling everyday... Left 8 messages for Tina in customer service... Never returned one call all the reps I have talked with are appalled and can't believe I have received my refund. Jose I speak to on a regular basis we have spent over $5000 with them and I will make sure I do what I have to about getting word out how terrible this company is to deal with. I met the shows host in Tucson, have spoken with the night managers Fred and dwan and still have gotten nowhere... Now it's about the principal and I want my money back!
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