Our mother is a Jcpenney consideration member since 2005. Lately she complain about her stability in her consideration remaining exactly the same and he or she was making payments promptly. We discover she had been billed for motorplus and planplus insurances in her jcpenney statement since 2006. She never approved these costs and he or she didn't understand these were getting her for this. She doesn't understand how to study, therefore she spend about significantly more than $1000 each one of these decades for nothing, anything she never require and applied. The very first time we named this Stonebridge organization they might not discover my mothers info and did not actually had my mothers telephone number. They advised my mother all-they might provide her back was as much as 4 weeks of cash. $64 bucks is all-they offered her back so far. We named them again and also the woman that responded wasn't really type to us she instructed my mother just how can someone not understand what they're spending money on each one of these years. She stated it wasn't their problem since my mother never phone and terminated these insurances. My mother includes a reading issue. Exactly why is my motheris responsibility? She never requested for these insurances all she did was to start a merchant account with JCP shop in 2005. The girl told my mother she'd to create a notice for them if she desired to start a study. We currently deliver the notice 14 days before to customer support in 2700 West Plano Parkway, Plano, Texas 75075. My mother claims she recalls someone calling her along time before requesting her if she was thinking about these providers. Our mother told them obviously No she didn't require those activities. Why might she require a motorplus insurance if she didn't had an automobile and neither a drivers permit and her spouse has health care insurance for them both. She never approved these providers, why could they are doing this? We named JCP and have them to assist people with this specific and all-they stated was to named the stonebridge organization given that they were those placing these costs in her JCP card. We've not noticed something back however and that I doubt they'll create back. Could someone help us and provide people tips so what can we do. Is there nothing to complete about that. We want they'd provide her all her cash back. Please support us. Thanks
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