First I would like to start by saying I really hope somebody from ATT says this and gives interest. I've published this as much so that as wide when I may to make sure a person with an iPad would go to Verizion.
And So I have an iPad, pay-as you-go, $25 per month, NO AGREEMENT. And that I chose to provide this ipad to my mom like a present. And so I contact ATT and some tips about what ATT tried to complete. I talked to some guy called Jethrol (indian highlight) within the "move division", he informs me that it'll be a simple move so long as we get my mother about the point, he calls her along with a three-way phone starts.
Once we advance with title and data he informs my mother he SHOULD place her right into a two-year agreement to move providers and so I don't receive a cancelation charge... CANCELATION COST??? I tell him he's wrong, but he informs me it had been in my own paperwork after I purchased the ipad, because it might take-me lots of time for you to discover stated paperwork my mother says "thats okay, I'd like it for just two decades" Therefore Jethrol starts with stating he wants my mothers interpersonal and SHOULD operate a credit check. Again I differ, but again Jethrol claims this can be a MUST. Our mother allows this and provides him her interpersonal, birth-date, etc. Thinking we're nearly completed Jethrol then claims he must-ask some concerns before we complete.
Concerns include "where does my mother function? Just how many individuals reside in your family? Who'll make use of the ipad? Along with a problem I then found out now is near illegitimate, Is she mariied or solitary"??? Plus some others I forget today.
After addressing these concerns, a creditcheck, and today he claims a transport charge can also be required, but before he informs us the price of such charge he claims he is sorry but my mother responded a few of the questions incorrect and HE IS ABLE TO NOT place my mother about the ipad consideration, they can not move the account of course if I still desired to provide my mother an ipad he'd be pleased to assist me look for a area to purchase her a brand new one.
He says he's sorry but there's nothing more he is able to do, my mother requires is her credit also poor to truly have a ipad consideration to which Jethrol claims it's probably because of the answering of the extremely INDIVIDUAL concerns he'd requested. He asks if we've anymore concerns after which the phone call has ended.
I am caught apologizing to my mother and today she's purchasing her credit history since she's sure her credit was great however now believes anything is incorrect.
Significantly?
So tell me, is that this today ATT plan to get a NUMBER AGREEMENT ipad consideration??? And who the heck may I keep in touch with about that. Our mother and that I both were about the phone, we both were experience for this whole disrespectful endeavor e move and ipad consideration. I've transferred a Verizon consideration also it required only moments, no credit assessments, no socials, no individual concerns.
This phone happened nowadays February second 2012 at 7pm EST, speaking with the "move department" with a guy called Jethrol by having an idian highlight, who actually declined to provide us his ext. Or employee data after our try to move failed, and he likewise informed me not to stop my ipad consideration or I'd be billed a "cancelation fee".
I'll continue calling ATT about that, composing this tale to everybody that'll hear and questioning why ATT does this to its clients???
This phone began by contacting the att 800 #1-800-668-3288
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