Complaint / Review
Capital One
Ripoff Refuses to discontinue monthly Service Charge or raise my credit limit Seven years later!

I opened my Capital One Gold Mastercard account in December.

I acknowledge that a few years before I had gotten into a lot of credit trouble due to my lack of credit experience. Virtually all of that happend in 1997.

It is now Seven years after all that. I have kept my Capital One Gold Mastercard account in good standing, I have never been late, I have constantly got my payments in on time, and I have never been over the limit, a measeley $200, yet they still charge me $6/mo service charge, whether I have a balance or not.

I have asked them on several occassions, both written and by telephone to raise my credit limit, and to discontinue the $6/mo fee. They have told me that my account is ineligible for a limit increase each time, the most recent time I spoke to them by phone, the representative told me that the $6/mo fee was for maintainence.

I honestly believe this to be One Big Red Lie, as I have been on their website and have seen several cards that had no fee, or an incredibly low annual fee. I agree they have a right to be a little leary of my less than perfect credit history, but it is improving, and is only slightly below the national average as I write this.

I know the most logical thing to do is to close my account, but I also understand that I should use caution, as closing some accounts may actually harm ones credit score. I'm trying, and succeeding in rebuilding my credit rating, in hopes that it will soon be good enough for me to purchase a motorcycle. I also don't think that closing my account will send a strong enough message, as the limit is so little.