I signed up to try and lessen some debt I had. When I called to set things up, they seemed very efficient, and prompty emailed the necessary forms to me, etc. I made the mistake of allowing them to debit my bank account - they made a double withdrawal that screwed up my bank account.
I continued to get calls from my creditors, and I tried to explain about the program I signed up for. I sent two payments to DRI, and they held the funds for over 60 days. I am still trying to sort out how much they actually sent to the creditors. One account, they sent a whopping $12 payment to — needless to say, the creditor was not amused - nor was I.
I tried calling, but was advised there would be about a 45-minute hold.
I have also emailed and written to DRI, and to this day, have not received any type of response - even when I wrote to them and told them I would no longer be using their service.
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