Usacomplaints.com » Business & Finance » Complaint / Review: Quicken Loans - Told Loan Would Qualify, Paid $400 Appraisal, Still No Loan. #858713

Complaint / Review
Quicken Loans
Told Loan Would Qualify, Paid $400 Appraisal, Still No Loan

Quicken Loans that is Amy Colon told us she could get us a V.A. Refinance. I told her up front we had a bankruptcy that was discharged in Dec. 2009. Throughout the process of the loan I kept having her check to see that we qualified in order not to have an appraisal charge if the loan would not go through. She said that she would send our loan to her underwriters first.

She said it came back ok and to have the appraisal. We did and the appraisal was at $131,000.00. We wanted to borrow $62,000.00. We were thinking the loan was all but final. Then Anthony called saying they could not help us because of Capital One debit. We faxed they paper work from our bankruptcy attorney showing they were included in the discharge.

We answered their other questions and they still turned us down with no definite explanation.

After much time and aggravation plus $400.00 we still do not have a loan!


Offender: Quicken Loans

Country: USA   State: Michigan   City: Detroit
Address: 1050 Woodward
Phone: 8002266308

Category: Business & Finance

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