Complaint / Review
Household Credit Services
Charging interest on $0 balances, late fees, and not closing accounts

I've tried to close this account since 02/04. Every time I pay the balance I get a bill showing Balance $0.00 and a payment due for interest on the payed off balance. Plus we get the bills late so they charge a $29 late fee on top of that. We've asked the account to be closed, and were told that we did not pay the "payoff" balance. Every time I call I ask specifically what the payoff balnce is! Also, before I met my wife they lowered her credit limit and started charging her for being over. They will not let us close the account, it's a SCAM!!!