I would to start off saying I am a married mother of two. Me and my husband went through Turbo Tax online to get an idea of what we were getting back before we went in. Then we went to Amscott with their (fastest REFUND Guarantee) and spoke to a Tax Specialist (Carlos) and everything came up the same... Probably because we printed everything off for him lol. Except Amscot is extremely HIGH and wanted over 300 dollars for their services. They GUARANTEED it would be here 7-13 days and guess what? It is not here. And they blame the IRS. My uncle filed his with Turbo Tax and he got his refund in a week. SO WHERE IS MY GUARANTEE? They are liars. And I called them and they are so rude the lady left me on hold for 15 min and just left me there. We are counting on this money to move and they SCAMMED over 300 dollars out of us for NOTHING. Even if it is the Irs's fault... How can a company "guarantee" something that they can't guarantee! Don't waste your time with this place. Www.Turbotax.com is the only place they have done what they were told. What did I pay 300 dollars for Amscot I hope you do read this. I want my 300 dollars back!
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