Prividian has been calling my house 3 times a day for 3 weeks now... They call in the early am, then noonish, then in the pm. Each time I TRY to work this out by offering them a payment on the phone, which they then want w 15$ fee to process. They say I can pay online with no fees, so I try to do this online, but they are kicking me out of the online pay service, saying its because I am late. I am ONLY late because they demand this fee to pay by phone, and this was NEVER MENTIONED once, or in writing anywhere when I joined up for the service.
I pay everything via check debit card now days, SINCE I had the mail stolen from my mailbox! All companys that I am working with, utility bills, payments of any kind accept my debit check card.
Providian refuses to without me paying the 15$ fee, UNLESS I pay online but they WONT accept the online payment either. I DO NOT have paper checks anymore, and they seam to think that is the ONLY way they can get paid without charging MORE fees.
So in essense they won't ALLOW me to pay them anything. So WHY the 3 phone calls a day? They call, but WONT accept the payment offered! So they call again, and refuse to accept the payment again, ECT ECT... This debit checking card is a genuine form of payment to any other creditor on the planet. So WHY can't Providian take it as well?
I am NOT buying paper checks just for THEM. If they want to pay for the checks I will be HAPPY to use them as they demand. If this ruins my credit so be it. If they want to take me to court let them! At least the Court system WILL allow for me to make the payments via the debit check card.
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