Usacomplaints.com » Business & Finance » Complaint / Review: Vonage.com - Stay away. #753221

Complaint / Review
Vonage.com
Stay away

March 09, I approached vonage regarding support. I had been informed my telephone number might be used in vonage, and so I offered my charge card info and put up a merchant account. Exactly the same evening, I had been informed my amount couldn't be used in a vonage account and so I requested them-not to start a merchant account for me personally. I had been informed it'd have a couple of days, however the consideration could be shut. December 09 I noticed these were still getting my account, and so I again terminated the account and requested to get a reimbursement of the costs to my account. They stated they'd stop the consideration but couldn't return the costs. January 11 I approached them again since my consideration was billed on Jan 09. I again terminated this consideration and requested to get a refund, they terminated my consideration but declined to issue a refund. I terminated the charge card these were utilizing to cost my consideration to make sure they might not cost my bill again. On Feb 13, they were able to cost my bill again. Nowadays I approached my lender to record these scam costs, and vonage to discover why they charged my bill. I had been educated my consideration was still-active, therefore again, I experienced the termination procedure with vonage. Lets observe how often it requires to stop.


Offender: Vonage.com

Country: USA

Category: Business & Finance

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