I have a policy with Tapco Underwriters and a little over 2 months ago my A/C unit was stolen. I called my agent, Patrick Craig and filed a police report. I have been jerked around from the very beginning. After speaking with my agent, I was told via email that the adjuster would be contacting me soon. That didn't happen.
Later, I was put in contact with Jeffery Hart from Crawco Insurance, which I'm guessing is a parent company of Tapco. Mr. Hart apologized for the delay and I gave him the police report info. Then I didn't hear from anyone for 10 days so I again contacted my agent, Patrick Craig. I then got an email stating that I needed to sign a non-waiver agreement & have it notarized. I signed & returned it. There were no requests asked of me in my initial conversation with Mr. Hart, if there were it could have gotten things moved along more quickly.
Then after I get them the non-waiver agreement, there is no response.
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