Bank of America purchased my escrow business. The start of my headache. They doubled my escrow cost for no cause. Then they used my primary/attention cost to that particular fake charge. I immediately got the escrow division to change that cost quantity since there is no reason behind it. The financial institution, for ten weeks to date, continues to be incorporating late charges for that misapplying of my contractually required cost towards the escrow that we may, and certainly will, stop anytime. I've experienced twelve customer support agt who are able to not assist me, but whose WORK it's to close me up and obtain me off the telephone. Following a couple of months I simply need a boss. I've been hung-up on after I request one. I had been informed by one which they reapplied the cost and also the issue was set, however they can't waivve all of the late fees. I acquired a boss who didn't possess the capacity to renounce but one overdue charge, when there have been weeks of these. She invested per month and waived all of the costs. However the costs kept being utilized. She declined to renounce more, since the misapplied cost, from weeks previously was nevertheless misapplied and displaying every month overdue. She called me to some other division which individual stated they set it and waived the late fees. However I'm still getting late fees. And that I am not able to cope with to anybody but customer support brokers without any energy and horrible attitudes.
That Is all deceptive from the lender.initial doubling a payment, then getting THE MONEY from my normal, appropriate payment and put it about the fraudulenty doubled payment. Then getting late fees each month. AND NEVER ONE INDIVIDUAL that has capacity to begin to see the issue and repair it, but everybody providing me work arounds and outright lies to close me-up and obtain me off the telephone!
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