I sinned up on the internet for EMZ shopping. It was to be a mystery shopping job that I could earn $100.00 or more. Start up trial for 7 days was $2.95.
I understood that after 7 days I would be billed $49.95 if I did not cancel. I started August 24 at 1:28 pm. I reviewed my membership ad decided it was not all that. Also after reading some reviews I liked it even less. So I canceled August 31. That was exactly 7 days of my trial.
Then upon checking my bank statement I found that EMZ took 49.95 out of my account. I thought to myself that it would be put back into my account because I canceled. I decided to give it a few days to see what would happen.
Then September 15 I received an over draft from my bank EMZ had taken another 49.95 out again.
I called the bank and got the phone number that was attached to the withdraw. I called them.
I called EMZ and wanted to know why they took the first $49.95 when I had canceled within the time frame of the 7 day trial period. They said that I canceled on September 1 and that was outsize of the trial time. I asked why did they take another $49.45 the man said it was for your other membership. I asked what other membership? He said it was for EMZstore. I said What, what is that? I did not sign up for that. I told him I wanted that money put back into my account. He said we do not refund.
What made all this worse was I could not even understand what he was saying his English was unauditable. I kept telling him I do not understand you. I asked him 3 times to put someone else on the phone. I was finally put through to some kind of supervisor who did not speak English any clearer than the first guy.
He said the same thing, no refund. I told him I canceled and did not even use to service. I asked him if they were members of the Better Business Bureau. He said no. I said I thought so. At this point I was mad. I told him I am out $100 bucks and I was going to warn people about them and for him to have a nice day and I hung up on him.
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