Usacomplaints.com » Business & Finance » Complaint / Review: Bank of America - Total confusion and mayhem. #736145

Complaint / Review
Bank of America
Total confusion and mayhem

Do you want to listen to about how they're producing MONEY off allegedly assisting individuals with "mortgage loan change" applications? Believe me this really is as brief when I could be; this past year I asked to become overdue on 1 cost as a result of change in my own pay period. They closed me-up to get a mortgage loan modification through the "Retaining House Inexpensive" plan and explained I certified within the first telephone call which it'd reduce my funds, I stated okay plus they stated my box could be therein 6 months. Which was this past year, following a year of me constantly calling them (I really could not really let you know just how many occasions I named and just how many individuals I spoke to… completely towards the boss's workplace!) I kept sending them CASH every month despite the fact that I had been informed used to donot have to by some and informed the alternative by others. Our online sales (my only supply of info on my bill) didn't display my funds made till I lifted heck last drop after which some were all acknowledged on a single day plus they nevertheless weren't marked funds but MISC, I've completed the mortgage loan modification documents and paperwork twice with no verification of bill except from advantages, but still there's no report of THE MONEY I've delivered them since and also the change continues to be not full. I've named my " so-called exercise negotiator - Terrance Holt" uncountable occasions, you CAn't keep a voice-mail it tracks one to a person service representative. Who knows nothing! Following a some arbitrary sleazy man turned up at my house and passed me a hand-written slide of document informing me to contact BOA Mortgage Loans about my foreclosure (what?). I ultimately kept calling till the "exercise negotiator - Terrance Holt"responded his telephone expansion a week ago and he explained he'd "shut" my mortgage July 30th, I asked why my online report nevertheless showed me in however in debts and my funds aren't published and WHERE'S MY MONEY HEADING? He explained it had been in a "unique consideration" I really could not notice! Each time I spoke to somebody (such as the boss's workplace) I asked for published certification of the things they were informing me plus they might claim they might not supply that, I'd request their current email address plus they might never provide one. Our credit grievances demonstrates me as lacking created a fee for annually! Our concerns; Why could not I simply be overdue 30 days? Where's my MONEY that I've delivered virtually every month to get a year? (the only real time used to do not deliver a cost was the weeks immediately following my "acceptance of my application" and was informed to not) the clear answer should be that they're producing MONEY off this process…Who is producing MONEY off my MONEY? How is it feasible that at the conclusion of the procedure, I owe significantly more than I did so after I purchased the home 24 months before? Why cannot I obtain a right solution written down? While am I likely to reach observe in chronological order penny by cent, what's occurred to my bill? Who's likely to repair my credit history? I'm delivering this towards the boss's workplace and also to a customer supporter, I think they BOA rely on we customers being embarrassed of our finances and never attempting to protest, nicely I'm completed with that. Cheers for hearing.


Offender: Bank of America

Country: USA

Category: Business & Finance

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