July 5
Lender of America
Ca6-919-01-41
PO Box 5170
Simi Valley, California 93062-5170
Re: Mortgage # 180170276
To whom it might worry:
First I'd prefer to state that our household has been bothered by Lender of America and we're officially requesting to prevent bothering people.
We did financing change with BofA in March of last year, it had been completed in Goal of the year. Your lender was kind enough to lessen our cost by 50% for 12 weeks. We enjoy that greatly since it has permitted us to carry on to create our funds promptly once we have often did.in March, whenever we got phrase the change was completed and we ought to begin spending $269.18, we were please. I subsequently began producing that cost promptly each month. Subsequently within the delayed section of Can I began receiving calls from the mortgage therapy heart, on my home and mobile phone, occasionally as much as 6 times each day. The folks were showing me I had been overdue, I realized I had been not and informed them there has to be an error. The very first several occasions they stated the mortgage loan modification wasn't turning up and then month it'd be-all mounted. Well, the following month arrived and also the telephone calls got along side it.
Oneday earlier this month I used 5 hours about the telephone with 2 distinct Lender of America divisions. One division confirmed my loan modification was completed and that I had created all my funds promptly and also the additional confirmed I had been not producing my funds and that I was overdue. Neither one of these simple divisions might keep in touch with one another plus they stated these were not able to perform a conference call. BUT at the conclusion of the telephone phone I'd a boss about the telephone and he guaranteed to truly have the loan modification negotiator contact me within 48-hours to repair the issue. 48 hours arrived and went and that I never noticed from her, nevertheless haven’t. Then your calls began again! I talked having a woman called Rosa, Rosa explained she noticed anything I had been informing her was proper and he or she would talk to her boss and obtain anything fixed, that never occurred.
The 50% the loan mod reduced my cost is displaying late each month though I'm creating my cost each month and also have completed so since I have got this mortgage! This must be determined and fixed today. I'm fed up with attempting to enjoy good and that I may record Lender of America if this doesn't get mounted by June 30. I'm doing anything I'm designed to do and Lender of America isn't, you're merely bothering me and my loved ones. Please evaluate my consideration and repair it therefore the telephone calls quit instantly
Also, when you have been confirming this overdue on our credit history I'd enjoy it fixed plus a notice of apology delivered to us, only incase it generally does not come off the credit history as lates
Thanks,
Kevin and Maria Hickman
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