Usacomplaints.com » Business & Finance » Complaint / Review: Flagstar Bank - Loss Mitigation/Loan odification. #727710

Complaint / Review
Flagstar Bank
Loss Mitigation/Loan odification

Annually 5 before, I requested financing change from Flagstar Bank. (2 yrs preceding, I'd refinanced together getting positive support, simply to discover later the lender official who asited within this procedure was release.) To carry on, I had been informed that I'd to become a few months behind in funds, I had been just two at that time, therefore "created" myself three-so that I really could be eligible for the change; have been delivered paperwork and quickly finished it and sent it in. I had been also performing whole time when this occurs; instructor for 23 years.in August of I dropped my training work because of budget reductions. Named Flagstar to apprise them of my new finances, I'd to re submit paperwork with fresh info, difficulty notice, economic record, etc. Sent it in. Then I was truly in an emergency, no cash and without "producing" myself behind, I had been. Named them, submitted new bundle of paperwork; recommended that I'd to obtain a full-time work, however they might observe which, if any, plan I really could be squeeze into. Then I acquired a component time job, and many months-another part-time job.in he meantime, I'd storage sales, promoting all my training components, furniture, products. I pawned jewelry, etc. To reside. At-one stage I needed to create two mortgage payments trying to spend anything and obtain the sum total weeks behind, today 7, and was informed they'd just take 5 out 0f 7 funds. Could not get it done. Long story short, I acquired foreclosure documents, notice from Flagstaris authorized representative. Lawyer. I named some of those fly by-evening businesses which were usually calling me by email and e-mail (term moves quickly) and employed them for $1500.00 that was merely under my normal mortgage transaction sum so they may help me 1) comprehend in person's conditions that which was occurring to me and my house; 2) have the ability to talk to Flagstar after which in my experience; 3) help in finishing out any types required. To create things worse, there have been three modifications in people coping with my consideration after which the organization delivered me within the email an statement of the final. It certainly did close, no further able to telephone, infact, no capability to contact them at-all to discover where I had been within this entire procedure. I did so get a card that they're under lawsuit, which I'm contained in the team match (?). At this time this is actually the least of my concerns except obviously for my $1500.00. Alongside occur July I had been provide a forbearance strategy of spending my normal mortgage cost, Western Union Quick Gather about the to begin every month. I notarized as focused and started the program as directed. The authorized company delivered me a notice declaring the foreclosure had been rescinded. I named Flagstar to confirm plus they decided. (I've adopted their instructions each time I was given a brand new collection and re sent in most types, etc every time I was requested (complete 6 times) though I am not particular why a lot of times. Jan I had been provided a brand new forbearance strategy, $798.00. I had been excited, despite the fact that they explained about the telephone this was advantageous to 5 weeks after which I'd obtain fresh paperwork having a new payment of $1,598.35...$35.01 significantly more than my normal (unique) cost. I never received any paperwork informing me of the change; I named and advised them of the, considering even while they must currently be familiar with their very own procedures and questioned how to proceed. Was advised to simply proceed to help make the $798.00 quantity which used to donot need to deliver by Western Nation as well as in reality which was just for the initial cost (Janis) but might have been compensated by check, etc. Shortly after, I had been named and informed that I had been ultimately under evaluation for that change. I requested then if it was lord information. Was informed that she could not tell me something concerning the result, but that I had been under evaluation after this type of lengthy delay, and he or she experienced it was an optimistic transfer forward. I have extended to do this. At the conclusion of July, among my parttime jobs finished because of gov't great financing closing for that task for that school-year; ideally to become returned and me acquired again in Sept. Through all of this period, I'd extended to use for another training work. If you should be conscious of the Texas Training disaster, ou realize that it's been mayhem; academics laid off remaining and correct. Since I had been training to get a Catholic private-school, no unemployment. Needed to continue food stamps, extended the 2nd parttime work at $7.35 each hour. Only a week ago I acquired a training work for this academic year. I named Flagstar only a week before last Thursday to see them. They explained to deliver or send in my own agreement when prepared as notice but no actual use within terms of the change. I get my first pay check about the last evening of the month, September, since I have began about the 24th of July and his the other day is likely to be put into that check. The girl believed to deliver that in a duplicate of the stub after I have it. This can visit the change expert. Tis Thursday, the 25th at 8:30 a.A., I obtained a telephone call on the road to function from Dasheeta (wouldn't provide her lastname, or move me to other people stating that she was designated the phone call and he or she was the only real Dasheeta d Losing Mitigation Department). She explained I had been being foreclosed upon. I had been surprised, she stated that I really could spend $181,000 which wojuld finish, or I ought to short-sale my huse. I informed her about my work, that I'd named, that I'd to submit still another application. Bundle in June, that which was happening. She stated "What Is happening is you are over 30% something, something, something... That we did not catch-all of since I had been sobbing so difficult. Believed to her that I'd actually worked my _ _ _ off going back year 5 to adhere to all their requirements. She abandoned me to express that "there's no reason behind profanity, and please, decrease your speech." I expected her to provide mean rough time-line of the procedure and so I might determine what type of time I'd to sek aid. She stated she could not because she's "in Michigan, and never Tx and that I have no idea the Texas Foreclosure regulations." I informed her to move me to another person who might inform me, she claimed no, and stated the discussion was around and that I could be geting documents within the email someday. (Someday? Which worries my house!!! That I've worked difficult to retain in several undesirable conditions!) I called HUD, they explained to contact FHA since Flagstar is definitely an FHA lender. I offered ROSS the info he requested he offered me my "solution quantity" explained he this could start a study which I ought to contact them-this Thursday, the 31st. What do they are doing, so what can they are doing, how carefully are they aimed with FHA lenders, do they work with the homeowner in risk of dropping their house, what're my odds... I'm per month absent of enhancing my finances... Where do I proceed and what do I actually do? Who cares?


Offender: Flagstar Bank

Country: USA   State: Texas   City: Austin

Category: Business & Finance

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