Citi foreclosed on my house because of their mess operating my change
I dropped behind in my own funds because of dental surgery, numerous vehicle repairs, high resources expenses, appropriate costs after divorce etc...
I named Desire and spoke having a therapist James Wells who got all my data and delivered off a bundle to citi mortgage. Wayne was sure I qualified for that producing house inexpensive plan since my revenue reaches 39% of my mortgage. I named Wish in the centre of April.
I called Citi and requested them had they obtained my Wish bundle and that I was informed from the repetition that the foreclosure day had been already planned for June 2.
The Citi repetition about the telephone explained that in his records he views that Marcus Byrant is designated to my situation which he's delivering him a mail to obtain that day shifted. The repetition explained that it requires some time for that mortgage adjustments to-go through thus shifting the day was vital to my situation which he's sent people before plus they have transferred the times for that same factors. He offered me Marcus Byrant phone number and explained to talk to him aswell. I named Marcus Byrant (301) 696-4831 many times I acquired no solution and so I quit many communications. Used to donot obtain any call-backs from him. I gave him my current email address, house and cell. Nothing was obtained. I talk to Kevin (866) 713-4785 and Ken (866) 272-4749 one of these simple Citi Repetitions delivered off the e-mail to Marcus Bryant.
I called Citi mortgage back about every additional timeapproximately. I had been advised to request the
Citi repetitions to check out the DRI observing program to determine what records where put into my bill and so I might be educated on where my situation was heading. I received no calls no emails no email from Citi.
I called on May 20 and also the repetition draw the records on their program and that I was informed that they're requiring paystubs from me to exhibit my revenue. I sent them to James Bryant like I had been informed on May 21
I named Citi over and over to check on the position. I had been informed that I'd been authorized for many type of change but all-they were requiring was my house worth data. I agreed to deliver what I'd or even to get that for them. I had been informed they will have to acquire that data themselves.
On May 31 or July 1 I named to determine that which was occurring the Citi repetition Ashley Tarron (866) 272-4749 her repetition quantity is 34236 explained which was my house was still up for foreclosure on June 2. I had been SURPRISED. She put me on-hold and got together with her supervisor and he or she stated that she noticed records that I had been authorized for many kind of change on May 13 however the home worth data still hadn't are available in yet but her supervisor was certainly shifting the day of foreclosure to create time for you to obtain the required info these were awaiting to obtain my new cost amount.
Meanwhile, I'm still waiting on change info and lastly on June 23 I obtain a notice from Citi allowing me realize that my document was submitted towards the damage mitigation group. View connection
I also obtain a orange cover that's a card mentioned 6-23-09 to contact Citi mortgage. View connection
I contact the amount 866-940-5787 and also the concept claims " if you should be calling concerning the standing of request mortgage help the evaluation procedure will require roughly 30dayis. Register for your requirements at Citimorgage.com for standing update
I continue point and that I cannot access my bill therefore several appears for me personally to contact.
The representative informs me that my house was offered for foreclosure on June 2!!! I dropped it wondering why and what since I'm obtaining info from rep after repetition, I acquired this notice dated June 19 stating that my change had been worked.
The representative explained the day was never transferred, then more reasons: they'd obtained a bundle from Hope James Wells. They'dnot obtained the home worth data they'd required. I advised her the day must have been transfer well before plus they where accountable for the home data.
She explained that since I have leave-in Arizona that I really couldnot do any point concerning the home being offered which a foreclosure notice was shipped on June 26. I got it on June 29. View connection
I called again on Sat June 27, I talked to some repetition and requested her who purchased the home, she described that maynot discover that data which because she was in Damage Mitigation that there's nothing she may do for me personally and offered me still another quantity to demand REO (800) 392 7906. I quit a note no telephone call continues to be delivered.
I got 3 times the notice claims. Citimortgage inc. Has purchased the home now. I've no-where togo!
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