I used to own a car insured with Geico, and I sold my car in Jan. When I called Geico to cancel my policy, and since
They deducted the money in advance, they owed me a remaining balance. I have never received the check of the remaining
Balance until March they claimed that they sent it twice to an address that is different from the my address on file (I
Do not really know why would they do so) so I asked them to send it again and confirmed the address to them. However, 2
Weeks later, I purchased another car, so I called them to insure the new car, this time they asked me if I was married,
(Fact: I am engaged and planning the wedding next June) so I gave them my future wife's name, and was shocked that they
Added her to my insurance policy, a week later, I got the check of the remaining balance in both my name and my future wife's
Name on it. The bank refused to cash the check as it is not in my name alone. I tried to explain to Geico that my future wife
Has never been to the US, and she has no Social Security number, but they still insisted that they cannot send me a check in
My name alone, they want her to send them a paper from overseas authorizing them to give me my money back.
FACT 1: I paid this money from my own credit card account, and I was single then
FACT 2: they tried to send the money to wrong addresses with my name alone on it
FACT 3: having a new policy with her name on it, make the new check in both names instead of my name alone, although they
Were sending it before in my name alone
I asked them to refund the money to the card, and they also refused. They are using my money all these months, and refusing
To give it back to me, and I do not understand why I should beg for my own money.
I did not ask for my wife's name to be on the policy, and they keep telling me that they want to protect her rights. Excuse
Me... But that was my money, and I was single when I paid it, now they want proofs??!!! Why did not they ask for proofs
When they added her name too? Why is it always easy to take money, but hard to return it??? I believe that if they wanted
Proof that I am still not married, they should have asked for a proof that I was married the first time! If they asked for
That then they would have understood that I was not married. They just want to keep this money with them the longest period
They can, so they can make money of me.
I have been very loyal customer with them, paying always in advance, and never got any ticket or been into any accident
Before!
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