I've been in buisness over 14 years now, never expeirenced problems until... I wanted to opt out of paying insurance for accpting credit cards. Credit cards are insured money and thats why they get paid. I started to recieve letters from Global Payments saying there were" Fraudulent transactions, "done at my salon and I needed to provide them with the paperwork. According to them we charged clients1220.00,780.00,1, 500,1990.00 (the list goes on), for haircuts!? FIrst of all I was not aware this company was even involved in what I thought was a monogomus relationship with Payment Alliance, so when I recieved the letter it was like finding out there was a mistress! Worse!!!
A mistress with access to my bankaccount! After combing through, all my detailed reports I found no matches to card #s or any charge back information at all. Phone call after phone call, accusations of how this was a problem due to my improperly mismanaging client information. My account had been debited over 6,545.00!! In trying to handle my buisness... There was no resolve, I was hung up on. I recieved threatening letters about debiting more money, letters that look like all the proof is there, I start to wonder if I have theives in my buisness almost go as far as to accuse my staff who have been with me for years.
Seriously contemplating how I made need a lawyer. Another certified letter leads me to another phone call finally someone who understands this is a dated letter and I am trying to take care of this matter. A higher up "gang member" notifies me that there was "a glitch "in thier system, and that i should dissregard the letters. But not before Making the problem my fault for not checking my next months statement to figure out their glitches. Talk about being thrown over with a bag of ROCKS! Hours of phone time and postal harrassment and no corraspondence. I pay through my hard honest work 800.00 to 1,000 dollars a month to credit card mafia they don't have guns just " The Wire" that leads to your bank account. Greedy thugs!
0 comments