I first learned of this company through a web site about the obama hamp program called making home affordable back in dec. 2010. I had called a company called homesafe america. At the time I had just started a new job and was not yet ready financially to hire someone to help me modify my mortgage.
After a couple months I had gotten a little bit better financially to hire them. So I called and reached the man I had spoke with in dec and he told me about the law change in Jan that wouldn't allow modificatins unless it was done through a law firm. He said that's why the name had changed to United Solutions Law firm. I asked several questions trying to find out all that I could before I sent them any money. They called and called me before we agreed to sign on with them. The day after my husband and I sent in all the paper work I recieved a call about my payment. The man on the phone said something was wrong with my ach and asked if I could wire them the money. I thought this was strange but he gave me all the information I needed and said deduct the fee that would be ok.
So I wired them $2480. I called them back after I spoke with my bank and let them know everything was in order. This was in March. This June all the numbers I have are not in services or I just get a voice answering system that prompts me to leave a message. I was assigned a case manager who I can only email or leave a message with. I don't here from her when I email her for days. I call and leave messages and she has returned 1 call in three months.
I keep in contact with my bank but that doesn't help me since I am almost 19000.00 behind. I was told not to make payments because the bank wouldn't accept them. I am so frustrated I have wasted good money that I could have put on my house to help me stay in it. I can't contact anyone and complain. I am starting hear so if anyone has any information to put forth please do.
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