My mortgage officer referred me to United Mortgage Solutions telling me that they could help me modify my Bank of America home loan. I paid United Mortgage Solutions $2000 to modify my home loan. When I received a letter from United Mortgage Solutions stating their offices were moving, I contacted them to learn the status of my modification and no one answered the phone. I became concerned and contacted Bank of America to find out if the modification was processed. Bank of America informed me that United Mortgage Solutions was informed in February that I did not qualify for a modification which was before they requested the payment from me! Therefore, United Mortgage Solutions knew full well they could not help me and still requested money from me. I have been attempting to contact United Mortgage Solutions for a refund and there is no answer and no one from the company has contacted me in several months. It is a shame that companies will take advantage of people that are experiencing difficulty. United Mortgage Solutions is obviously a scam as they have not provided the services promised and have made no attempt to contact me, and I am unable to contact them. Beware of this company and if you need a modification contact your lender directly!
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