Usacomplaints.com » Business & Finance » Complaint / Review: Asurion Insurance Co - Not Total Equipment Coverage by Fa. #694449

Complaint / Review
Asurion Insurance Co
Not "Total Equipment Coverage" by Fa

I am having problems with Asurion and Verizon. I started having problems around a month ago when my droid phone stopped charging properly. The phone "works", the battery "works" but the phone doesnt charge. I took this phone to the verizion store for help. The clerk tried to get it to work for several minutes unsucessfully then she called Asurion. After a min she asked me if a scratch on the phone was because i dropped it. I told her perhaps. She handed me the phone and the Asurion rep told me that i wasnt covered. I tried to explain the phone works its just not charging. This was to no avail. I told the rep to go ahead and cancel the Asurion service. The next day i put my Verizon service on hold.



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