Complaint / Review
Bank of America
B of A employee - customer complaint

I sent in all the material twice requested by B of A twice for a loan modification. Six months later I received an email from B of A six months later requesting more info. This is the email reply I received..

The soon you sent those docs to me the soon we can get you on your next step to a modification for your home

Looks like out-sourcing! Great work B of A.