Usacomplaints.com » Business & Finance » Complaint / Review: M&T Bank - Sleazy Customer Service. #688770

Complaint / Review
M&T Bank
Sleazy Customer Service

I obtain continuous spam out of this company (who should have "obtained" my own info from another sleazy organization). Lastly I'd enough and chose to attempt to quit it. I posted three concurrent demands through their site to become taken off their subscriber list as well as for my own info to not be offered or exchanged.

Demand 1: I had been informed that I had a need to complete some type on the site to be able to be eliminated. Amusing, since I am not really an M&T client (not have been!) I tried to complete this type also it wouldn't I would like to publish without entering a good account number. Wonderful.

Demand 2: I posted another solution, this time around which makes it clear that I really could NOT complete this type on the site. Again I had been informed to complete the shape on the site.

Demand 3: I posted a next solution, again which makes it clear that I'd no method to complete this type on the site with no good account number. I told them again to get rid of me from their mailing and never to market my own info. This time around I had been informed they might "not eliminate me from their subscriber list without my social protection number and telephone number". Moreover I "couldn't publish these details online, simply because they don't possess a safe type". And so I might "have to contact customer support". How easy for them.

Demand 4: I called-up customer support, which set me through among the toughest automatic methods I Have experienced in some time. No choices to complete something near to what I had been seeking to do (simply "open a brand new bill" and "get account data" etc). I pushed 0 to obtain round the BS however it simply stated "unacceptable option". I ultimately was compelled to pick "start a brand new bill". Obviously this moved me to someone who "could not help me", and that I was again transferred. Lastly I acquired touching a appearing woman, who got my tackle and title, and explained she'd publish it. Obviously I mentioned "hello wait one minute, they stated you required my ss# and telephone number". I expected her twice and he or she dodged my issue, and simply stated that she'd publish my request.

Overall, a sleazy organization with sleazy customer support, enjoying silly activities with someone who is not a client, simply to get taken off their silly subscriber list! PREVENT... I can not imagine what it should be prefer to be a real client.


Offender: M&T Bank

Country: USA   State: New York
Site:

Category: Business & Finance

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