This company has been a headache since the day I got a Credit Card from them! I paid all my bills via debit card over the phone, got confirmation #'s. This company continuously harrassed me, claiming I didnt pay my bill. Every month I would get phone calls from them saying my payment is late. Then I would have to tell them to look through the file and they would see that I made my payment. EVERY month it was the same thing over and over again... Finally I told them to close the card down. I paid the entire $189 balance that they were harrassing me over, and I went to my bank 1 1/2 later for a car loan and learned that Plains Commerce never reported it as being paid. So I called them. Every customer service rep that I spoke to had NO IDEA how to help. They told me I had to fax them a copy of my credit report before they could fix it. I refused. I asked to speak to a Supervisor and the rep told me there were no Supervisor's there... What the h*l kind of business are they running to have no Supervisors on duty??? I told her I would report it as fraudulent and she started laughing at me and said, 'Go ahead, you will get as far with that as your gonna get with us reporting your account paid to the credit bureau. That's NO WHERE!' I couldnt believe the Service I was getting. Completely disgusting! I would tell anyone who even mentions this company to me to stay far away! Your better off putting your Social Security # online for everyone to see than trusting this company with your credit!!!
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