Usacomplaints.com » Business & Finance » Complaint / Review: Greendot Corporation - Unactivated card with funds i cannot access. #683604

Complaint / Review
Greendot Corporation
Unactivated card with funds i cannot access

I bought a greendot card with $160 on Thur May 19th. Went online when I usually do to trigger the card for just one time-use, nevertheless, the web site transformed a little and that I visited the incorrect switch (the correct switch has become in little characters and distinct) and also the service was terminated whilst the program thought I needed a return! I tried again considering it had been a small problem to no avail, and so I named the client support quantity about the back of the card plus they stated they "APOLOGIZE BUT THERE'S NOTHING THEY COULD DO", but return me. I'd a contract to create a cost from the following evening, I am in a brand new Town, nor have an address I - can obtain email at (actually, area of the resources were to help and tackle to get email and communication while I negotiate in).

I asked them to obtain me somebody that may help solve my problem by giving me another card range (since I have might make my funds online) or move the resources to some other card I will get purchase or anything... However they (call-center in Belgium) stated all-they may do is deliver a contact towards the corporate workplace in Florida and that I must obtain a reaction within 24 hours. It is Tuesday May 24th and that I have not actually got a contact confirming they'll contact me.

Additionally, I had been ready to obtain their Corporate escalations figures 86 652 4611 and named it more than 5 occasions, and every time it stated they're having a higher amount of calls and so I must abandon a note (that we did) and somebody might contact me within 2 business hours (again, this is Fri, it is end-of company Tue today!). It appears the amount is a phony quantity to trick people into thinking they'll get someplace while they keep your cash (to use against or display their traders and being capitalized or anything).

I'm still awaiting a phone or mail, and also have no thought easily may even actually get my $160 back or what!


Offender: Greendot Corporation

Country: USA

Category: Business & Finance

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