I was harassed unmercifully by Amy from Ocwen. If any of you do not know it already, Amy is a conputer generated voice that makes daily harssing calls to their clients. I was only charged one late fee which amounted to 10% of my payment. I was one day late.
I could not get a correct payoff amount from them and as a result didn't have enough money left from the refinance to pay off a $1,000 bill.
I only dealt with them for a little over a year. I did wind up paying an exhorbitant pre-payment penalty when I was able to refinance again. I did this just to get away from them.
I re-applied with Finance America in California. When we were just about ready to close the loan, I asked who would be doing the financing. He told me, Ocwen. After the senior loan officer for that firm worked for two weeks to get it approved, I cancelled the loan.
I explained to him that I accidently discovered this website about Ocwen and that I had alreday had my suspicions about them. After he told me that Ocwen was the only lender that they used, I told him, absolutely not! I will not deal with them ever again!
He wouldn't believe me when I told him about this website, but he wouldn't look it up either.
I am distressed to learn tha Ocwen, not only has their foot in the door with the VA, but are being welcomed with open arms. I hope that enough media exposure will bring this dishonest company down before they hurt even more people.
I guess I really got off lightly because I was able to keep my property. While it was costly for me, I firmly believe that education will never be as expensive as ignorance.
I do take comfort just knowing that I will never be ripped off by them again. I hope that my complaint wil help to stop them from their dishonest practices.
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