This company is rude, lazy and doesn't even bother asking for your card # to try to figure out what's going on. Ask for a supervisor they hang up. The main office is impossible to get whole of on weekdays & closed on weekends. If you wanna wait days for your money use them! This is the second time this has happened to me. I could've just got the check on friday. Below is the email i sent themed word for word.
Email sent to these imbeciles:
Your customer service representatives are rude and apparently your company is lazy. My direct deposit was posted on wednesday at midnight today is saturday. That means I've missed FIVE payment windows. Im told they are 3am & 1pm yet when I call about it your reps LIE and say its only 12 eastcoast time when its in FACT 1:23 pm EAST COAST TIME!!! I am from the east coast & currently in the east coast so i know what damn time it is! When I signed up you people said my direct deposit would be availabe that day as long as it is posted before the posting times. This is the SECOND time I've had to wait DAYS for MY MONEY! Your company is a rip off & as soon as my money posts Im withdrawing ALL OF IT & going to direct deposit to my other card. I'm also letting my college as well as other colleges in my area know to STOP advertising your company around campus & putting you guys on usacomplaints.com & reporting you to the bbb.
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