My insurance broker made an error when transferring my insurance from one company to a lower priced company and there was a 3 day gap. The yearly policy amount for the forced insurance was $1300. Endura Financial charged me $300 for the 3 day coverage.
I understand mistakes happen with the broker. It was not noticed by the credit union for about 60 days past the gap that a gap even existed.
They used this opportunity to get extra cash at my expense and should be ashamed of themselves for this type of behavior.
I would never use them again, and would advise others to avoid them.
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